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Meal Pre-Order Management

Description

This section provides instructions for placing pre-orders, including selecting accounts, filtering items, and completing the order process.

  1. Access Meal Pre-Order Section
  • Log in to the C-Portal.
  1. Navigate to the Meal Pre-Order section.
  • Tap on Meal Pre-order in Menu Or

  • Tap on Meal Pre-order in Dashboard.
  • The Meal Pre-Order page will be displayed.

  1. Select Account/Sub-Account and Date for Pre-Order
  • Tap on Account Card and go to step 4
  • Tap on Date Card and go to step 5

  1. Choose an account or sub-account from the list.
  • Tap on to select the desired Account/ Sub-account
  • Tap on "Select" button
  • The selected account/sub-account will be displayed on the Accounts card.

  1. Select Day for Pre-Order
  • Tap on Day card
  • The Calendar will display including:
    • White: Empty order
    • Purple dash: Pre-Orders created. Onclick to navigate to the section Review Created Pre-Orders
    • Red dash: Items added
    • Blue underscored: Today
  1. Choose a specific day.
  • Select a specific day from the calendar.
  • Tap on "Select" button
  • The selected date will be displayed in the Days card

Filter Items and View item detail

  1. Filter by Meal Time
  • On the pre-order items selection page, select a meal time (e.g., breakfast, lunch) and/ or
  • Select a category and/or
  • Search by the product name
  • The items will be filtered based on the selection.

  1. View item detail
  • Tap on "Details" button at each item
  • Item detail will be displayed

Select Items and Adjust Quantity

  1. Select Items
  • Tap the checkbox next to each item to add it to the pre-order.
  • The selected items will be added to the cart. *Note: The unavailable items will be greyed out

  1. Select Item with Options
  • Tap the checkbox on an item with options to open the Options popup.
  • Select the desired options and add the item to the cart.
  • The selected items will be added to the cart.


  1. Adjust Quantity
  • Tap the cart icon to view the order summary.
  • Modify the quantity of each item as needed by tapping +/- button.
  • The total order amount will be updated accordingly.

  1. Open Options Popup from Cart
  • Access the Options popup from the cart to update item options.

  1. Add Notes
  • Tap "Add Note" button and Enter any special instructions or notes.
  • Tap "Save Note" to attach the note to the each items.

  1. BCRS label
  • BCRS-flagged items are labelled in the cart and in the Options detail
  1. Clear cart or Proceed Payment
  • Tap Clear Cart button and Confirm the pop-up dialog to clear all items in the cart Or
  • Tap Proceed Payment to go to Complete Order Section


Complete Order

  1. Check Out
  • Choose a payment method from the available options (e.g., credit card, e-wallet).
  • Click the "Check Out" button.
  • Follow checkout process:
    • Pay with Wallet: Tap on "Accept" button on the confirmation dialog

  • Credit/ Debit card: Enter Card required information and Click "Pay" button to confirm payment

  • Select View button to review the Items Selected before checkout.
  • BCRS-flagged items are labbeled.

  1. Order Summary with BCRS deposit
  • BCRS Deposit (not subject to GST) is added in the Order Summary
  • The system now follows a strict calculation order to ensure BCRS deposits are handled correctly:
    • Step 1: Calculate Subtotal, apply Discounts (Only for POS), Service Fees, and GST to taxable items only.
    • Step 2: Add the BCRS Deposit ($0.10 * Qty) to the total.
    • Step 3: Apply the Payment Fee (Acquirer Fee) to the final sum, as this fee applies to the total processed amount. *Payment fee is due to the Acquirer who will charge for a whole payment transaction.

Review Created Pre-Orders

  1. Select the Created Pre-Orders
  • Tap on Day card
  • Tap on Purple-Dash Day to display the Created Pre-Order

  1. Attempt to Add Purchased Items
  • After select the Created Pre-Order day, Tap the checkbox next to each purchased item to add it to the pre-order.
  • Click "Confirm" button on the confirmation dialog
  • The item is added in cart again.

Conclusion

The Pre-Order Menu section provides a detailed guide for placing and managing meal pre-orders. By following these steps, users can efficiently select items, adjust quantities, and complete their orders, ensuring a seamless ordering experience.