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Start up process

Description

This section provides guidelines for account activation, login, and password recovery processes for customers using the C-Portal system.

Account Activation

  1. Access Invitation Link
  • Receive an invitation email from the admin.
  • Tap on the invitation link in the email.


  1. Enter required information
  • The account activation page will be displayed.
  • Set a password and fill in other required information.
  • Tap on the "Activate Account" button.

  1. Account verification
  • Verify the account via the email link sent after activation.

User Registration

  1. Successful Registration with Valid Data
  • Tap on Create One button to open Create New Account form
  • Complete registration using valid user data.

  1. Terms and Conditions Popup
  • After registration, a Terms and Conditions popup appears.
    • "Accept" to agree to the terms and conditions, and continue next steps
    • "Decline" to reject the terms and conditions, and return to login page

  1. Email Verification
  • An email verification link is sent to the registered email address.
  • Tap on the email verification link to activate the account.

Google Account Login

  1. Login with Valid Google Account
  • Use a valid Google account to log in.

  1. Terms and Conditions Popup After Google Login
  • After logging in with Google, the Terms and Conditions popup appears.
    • "Accept" to agree to the terms and conditions, and login to system successfully
    • "Decline" to reject the terms and conditions, and return to login page

Login

  1. Access Login Page
  • Open the C-Portal login page.
  • Enter the registered email and password.

  1. 2FA verification
  • Enter OTP code received from email
  • Tap on the "Login" button.
  • The user will be redirected to the dashboard with four sections: Principal Account, Wallet, Meal Pre-Order, and Order History.

Password Recovery

  1. Initiate Password Reset
  • On the login page, click the "Forgot Password?" link.
  • The password recovery page will be displayed.
  1. Enter Email
  • Enter the registered email.
  • Tap on the "Send" button.
  • A confirmation message will indicate that a password reset email has been sent.

  1. Reset Password
  • Open the password reset email.
  • Tap on the password reset link in the email.
  • The password reset page will be displayed.

  1. Set New Password
  • Enter a new password and re-enter it for confirmation.
  • Tap the "Submit" button.
  • A confirmation message will indicate that the password has been reset successfully.
  • Tap on "Go to Login Page" to apply a new password.

Conclusion

The Start Up section provides a clear and structured guide for activating accounts, logging in, and recovering passwords. By following these steps, users can ensure secure access to the C-Portal and manage their accounts effectively.