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Principal Account
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Description
This section outlines the procedures for managing the principal account and sub-accounts, including viewing details, managing pre-orders, and adding new members.
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View Account/Sub-Account Details
- Access Principal Account
- Log in to the C-Portal.
- Navigate to the Principal Account section on the dashboard or in the Menu
- The Principal Account page will display the list of accounts with/ without sub-accounts.
- View Account/Sub-Account
- Click on an account or sub-account from the list.
- The details of the selected account/sub-account will be displayed, including a "View Pre-Order" button.
- For sub account, there are actions such as delete, view, and edit.
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Add New Member (Sub-Account)
- Access Sub-Account Management
- Navigate to the Sub-Account management section.
- Click the "New Member" button.
- The new member creation form will be displayed.
- Enter New Member Details
- Fill in the required details for the new member (e.g., Firt name, Last Name).
- Check box to aggree with Term and Condition and Tap the "Save" button.
- A confirmation message will indicate that the sub-account has been created successfully.
- Other information will be updated optionally
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Account Management
- Manage sub-account
- Tap expand button to see the genaral details with actions
- Tap to each action icons:
- Delete: Tap "Confirm" button in the confirmation dialog to process deletion
- View: Details of sub-account is displayed
- Edit: View and update the sub-account details and Tap on "Update Profile" if there is any update
- Manage Account
- Navigate to My Account in the Menu
- Tap on each section on Navigation bar including Persional Information, Card, and Settings
- Send Feedback
- Navigate to Send Feedback in the Menu
- Enter Title and Desciption
- Tap Send Feedback button
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Assign Group for Sub Account
- Access Sub-account
- Navigate to the "Sub Accounts" edit in the Principal account.
- Change the group
- Click on the "Group" option.
- Select the group to change
- Choose the desired group from the list.
- Click "Apply" button to confirm the assignment.
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Add Card for Sub Account
- Access Sub-account
- Navigate to the "Sub Accounts" edit in the Principal account.
- Add card
- Scroll down to Add card section.
- Click "+" button to add card.
- Enter card information
- Enter the card details, including Card ID and Card Alias.
- Save the card to the sub-account. Note:
- Card Type tag (Eg. SB, EZ, CC, etc.) is displayed when enter the first 3 - 4 digits of the card.
- Smart Buddy card will show the ID masked with 4 digits displayed.
- Other card types will show a whole ID
- Actions for card
- Click to three dot of each card
- Perform actions as in the menu: Disable card, Edit card information, Delete card
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Manage Pre-Orders
- View Today Pre-Orders
- Tap on the "View Pre-Order" button on the Account/ Sub-account card.
- The pre-order list for the selected account/sub-account will be displayed, including the current day's orders.
- View Pre-Orders by Day
- On the pre-order page, click on a specific day in the calendar.
- The pre-order list for the selected day will be displayed accordingly
- Filter Orders
- Tap on Filter button
- Select Status, Mealtime, and/or Weekday
- The pre-order list for the selected day will be displayed accordingly
- Cancel Order Before Cut-Off Time
- Navigate to the pre-order details page.
- Click the "Cancel Order" button for an eligible order.
- A cancellation confirmation dialog will appear.
- Confirm the cancellation by clicking "Cancel."
- A confirmation message will indicate that the order has been canceled successfully.
- Attempt to Cancel Order After Cut-Off Time
- If the order is past the cut-off time, the "Cancel Order" button will be hidden.
- The user will not be able to cancel the order.
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Conclusion
The Principal Account section provides a detailed guide for managing accounts and sub-accounts, including viewing details, canceling pre-orders, and adding new members. These steps help users maintain control over their accounts and sub-accounts, ensuring a smooth experience.
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Screen flow
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View Account/Sub-Account Details
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Add New Member (Sub-Account)
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Account Management
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Assign Group for Sub Account
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Add Card for Sub Account
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Manage Pre-Orders